The UAE’s Federal Tax Authority has officially rolled out a groundbreaking, 100% paperless platform designed to provide tourists with the world’s fastest VAT refund experience. Developed in partnership with Planet Tax Free, this new digital solution is now operational at Zayed International, Dubai International, and Sharjah International airports. By leveraging advanced artificial intelligence, the system streamlines the refund process for the country’s 5 per cent VAT, effectively eliminating manual paperwork and significantly reducing wait times for travelers preparing for departure.

To utilize the service, visitors simply need to download the Planet app and complete a one-time registration, which includes a facial scan and digital uploads of their passport and payment details. Upon reaching the airport, users scan a QR code at designated service points to initiate their request. The AI technology intelligently determines whether a physical inspection is required; if none is needed, the entire transaction is finalized digitally within minutes. For those requiring verification, the app seamlessly directs users to smart gates where facial recognition technology confirms their identity, ensuring a frictionless experience that aligns with the UAE’s broader strategy to embrace AI and eliminate bureaucratic hurdles.