Abu Dhabi’s AI-Powered Public Service Platform Goes Global
Abu Dhabi is taking its revolutionary digital government platform, TAMM, to the international stage with the launch of TAMM Global. Originally designed to simplify bureaucratic hurdles, the platform features "AutoGov," an AI-driven system that proactively handles administrative tasks like license renewals, payments, and healthcare bookings without requiring input from the user. Since its inception, this proactive approach has already saved residents millions in late fees and reclaimed millions of hours previously lost to traditional paperwork, earning a remarkable 94.5 percent customer satisfaction rating.
The Department of Government Enablement is now packaging this proven infrastructure to help other nations modernize their public service delivery. By licensing the platform’s architecture and expertise—which currently supports over 1,200 services for nearly 5 million users—TAMM Global allows governments to deploy a system that is fully customizable to local laws and languages. As global interest in efficient, automated governance grows, Abu Dhabi is positioning itself as a leader in the digital transformation of the state, ensuring that the convenience experienced by its own residents can soon be replicated for citizens around the world.