Landmark Group’s loyalty program, Shukran, recently alerted its members to a security breach involving the unauthorized access of personal data, such as names, contact information, and dates of birth. Upon discovering the intrusion, the company immediately took steps to contain the threat and has since notified the appropriate law enforcement and regulatory authorities. Fortunately, the organization confirmed that critical financial data, including credit and debit card information, remains secure because it is not hosted on their systems. Additionally, member passwords remain encrypted, and loyalty point balances and digital wallets have not been compromised, allowing the platform to continue functioning as usual.

In light of the incident, Shukran is advising all affected members to remain highly cautious regarding unsolicited communications. The company emphasized that customers should never share sensitive details like one-time passwords (OTPs), bank credentials, or ID documents via phone, email, or messaging apps. Users are encouraged to maintain unique, strong passwords for their accounts and to be wary of any suspicious messages that create a false sense of urgency or contain unexpected links. For those seeking further clarification or guidance, Shukran has established a dedicated Q&A page on its official website to help members navigate the situation and protect their accounts moving forward.