If you feel you have been misled by a second-hand car dealer, you will be relieved to know that the UAE’s consumer protection laws do offer you significant safeguards. Under Federal Law No. 15 of 2020 and its updated regulations, dealers are strictly prohibited from providing deceptive information or concealing material defects. When you purchase a used vehicle, the seller is legally obligated to provide an accurate description of the car’s condition. If they hide existing faults or use misleading advertisements to lure you into a purchase, they are in direct violation of the law, which mandates that the status of any used or renovated product must be clearly disclosed in the sales contract or invoice.

Should you find yourself stuck with a faulty vehicle, you are entitled to seek compensation for damages caused by the seller’s unfair practices. The regulations are quite clear: if a seller fails to disclose the true condition of a car, they can face hefty financial penalties, reaching up to Dh100,000. To seek a resolution, you should file a formal complaint with the relevant consumer protection authority in your emirate. You will need to provide evidence that you were intentionally misled regarding the vehicle's state. While these laws offer a strong framework for justice, it is always advisable to consult with a legal professional to ensure your case is documented correctly before approaching the authorities.