Dubai is taking a proactive stance on the integration of artificial intelligence within the public sector by launching the DGHR Multaqa 2026 forum. Centered on the theme "HR in the Agentic Age," the event will gather policymakers and tech experts to dissect how autonomous AI systems are moving beyond simple support tasks to actively influencing decision-making and workflow structures. As these tools become more sophisticated, the forum aims to address the critical need for new governance frameworks, ensuring that public sector roles are redesigned with both efficiency and responsible oversight in mind.

A key focus of the discussions will be determining the delicate balance between machine efficiency and human authority. Abdullah Ali bin Zayed Al Falasi, Director General of the Dubai Government Human Resources Department, emphasized that while AI offers immense potential to enhance organizational productivity, the core of public administration must remain rooted in human judgment and accountability. By prioritizing upskilling and ethical deployment, this initiative aligns with the UAE’s wider national strategy to build a digitally advanced, future-ready government that maintains public trust while embracing the rapid evolution of the workforce.