An Air India flight from Phuket to Delhi, identified as AI2379, faced a frightening mid-air incident on August 4 when severe turbulence caused a sudden, unexpected change in altitude. Passengers, many of whom were sleeping at the time, described the experience as a chaotic and sharp tilt that lasted for several minutes. Following the landing, viral footage and eyewitness accounts confirmed that several people—including a young child—suffered injuries, with passengers being transported directly to medical facilities via ambulances stationed at the terminal gates.

While the airline reported that only a small number of crew and passengers sustained minor injuries, some individuals on board claimed the impact was more widespread, affecting up to 20 people. Reports and online visuals have also surfaced showing physical damage to the plane’s interior cabin, including cracks in the ceiling. Air India has emphasized that the safety of its passengers remains their top priority and confirmed they are cooperating fully with authorities to investigate the circumstances surrounding the incident while providing ongoing support to those affected.