In the middle of the night, while in Kazan, Russia, Al Wasl Sports Club delegation manager Abdullah Bourguiba faced a terrifying medical emergency. One of the players under his care was struck by severe, agonizing appendicitis, requiring immediate surgery. However, the local hospital refused to proceed without proof of international health insurance or full upfront payment—funds the team simply didn't have access to at 3:30 a.m. With the player's health rapidly declining and no local support available, Bourguiba felt completely stranded thousands of kilometers away from home.

Desperate for a solution, Bourguiba turned to the Dubai Police’s “Your Security at the Touch of a Button” app, though he was skeptical that it would function from 3,600 kilometers away. To his amazement, the response was instantaneous. The Dubai Police Command and Control Centre not only confirmed his exact location in Kazan but immediately coordinated with the UAE Ministry of Foreign Affairs. Within a remarkably short time, authorities had resolved the issue with the hospital, allowing the player to undergo successful surgery. By the next morning, the UAE Embassy had intervened to ensure the entire delegation was supported, proving the life-saving potential of the UAE's sophisticated emergency infrastructure.