Dubai Police are cautioning residents to remain vigilant against a sophisticated wave of online scams targeting those attempting to file consumer complaints. Fraudsters are setting up deceptive websites that mimic official platforms, tricking individuals into inputting sensitive personal data. Once a victim submits their information, they receive a follow-up call from an imposter claiming to be a government official. By using the details previously entered on the fake site, these scammers successfully build a false sense of trust, pressuring the victim into downloading remote-access software that grants the criminals full control over their devices.

Once this malicious software is installed, scammers can mirror the user's screen, allowing them to monitor banking activities and steal credentials in real-time. This exposure often leads to unauthorized fund transfers and significant financial losses. To protect yourself, authorities emphasize that official channels will never request that you download third-party software or share your banking passwords. Residents are urged to avoid clicking on suspicious links and should report any suspected fraudulent activity immediately through the Dubai Police eCrime portal or by dialing 901.